Click and Collect: Returning an order

How do I return things from my Click & Collect order?

You can return any item's to a wilko or The Range store of your choice, and we'll be happy to help. Please remember to bring your order confirmation email with you.

My item's damaged or faulty, how do I return it?

You can return any item's to a wilko or The Range store of your choice, and we'll be happy to help. Please remember to bring your order confirmation email with you.

Can I return my item to another store?

Of course! You can return your item's to any wilko or The Range store. You'll just need your order confirmation email to hand

When will I get my refund?

Refunds take 5-7 working days to be credited to your original method of payment card, depending on your payment provider.