Edgar
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Latest activity by Edgar-
Edgar created an article,
Click and Collect: Returning an order
How do I return things from my Click & Collect order?You can return any item's to a wilko or The Range store of your choice, and we'll be happy to help. Please remember to bring your order confirma...
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Edgar created an article,
Click and Collect: Collecting an order
How does Click & Collect work? 1. Choose a store that works for you 2. Order all the things you need and pay online 3. Wait for your ‘Ready to collect’ email 4. Pop into store and collect your ord...
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Edgar created an article,
Click and Collect: Amending, cancelling or missing items from an order
I’ve changed my mind; how do I cancel?If you need to cancel your order after you've placed it, please get in touch with us and we'll arrange for it to be cancelled.I ordered items for collection. ...
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Edgar created an article,
Click and Collect: Placing a Click & Collect order
How does Click & Collect work? 1. Choose a store that works for you 2. Order all the things you need and pay online 3. Wait for your ‘Ready to collect’ email 4. Pop into store and collect your ord...
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Edgar created an article,
Placing an order Online: What delivery options are available?
We offer flexible delivery options to suit your needs Here’s a quick breakdown:Saver Delivery – £4.99Delivered in 5–7 working daysStandard Home Delivery – £5.99Delivered in 2–4 working daysSupplier...
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Edgar created an article,
Placing an order Online: What payment types do you accept?
We’ve got you covered with plenty of payment options.You can pay using:MastercardVisaDeltaMaestroElectronAmerican ExpressPayPalKlarnaClearpayApple Pay
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Edgar created an article,
Faulty or Damaged: I've received a damaged product
You can request a refund or exchange within 14 days of delivery. When reaching out please contact our Customer Care team and provide the email address used when placing the order, your first & last...
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Edgar created an article,
Cancel an order: I'd like to amend an order
Once your order is confirmed, we’re unable to make changes directly but here’s what we can do; contact our Customer Care team and we’ll try to cancel the original order so you can place a new one. ...
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Edgar created an article,
Cancel an order: I'd like to cancel my order
If your order hasn’t been dispatched yet, we may be able to cancel it.If your order has already been dispatched, you can refuse delivery when it arrives. Once we receive the item back, we’ll proces...
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Edgar created an article,
Returns: I'd like to return an item
You can return items within 14 days of receiving them. Items must be unused and in resaleable condition. Some items can’t be returned, like perishable goods (e.g. plants, food), custom or personal...